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Business Analyst

Job Summary

A Business Analyst is a professional who works closely with stakeholders to identify goals and business change needs, develop best practices, analyze current processes to determine what can be improved to achieve their desired outcome and recommend solutions in a way all stakeholders understand. The business analyst role is connected to the IT sector as their solutions involve improved technology.  

Job Description

  • Organize effective meetings with stakeholders to define business scenarios, business logic and related system following the digital product requirements designed by Product Owner 
  • Identify business impact, key changes, requirement issue and handle for resolution. Provide recommendation or workaround to functional design (if required)
  • Able to do Fit/Gap analysis and business case (Pros/Cons)
  • Perform fundamentals BA tasks i.e.
    • Gather requirements 
    • Document requirement  
    • Develop process 
    • Confirm requirements 
    • Develop training materials 
  • Assist colleagues and other stakeholders to define user acceptance tests for new or improved business processes and IT systems. 


  • Bachelor or master’s degree in Business Administration, Management, MIS, or related field  
  • At least 2-3 years of experience 
  • Experience in developing business process and formal requirement documentation such as business requirement document  
  • Experience with system or software development methodologies, including agile project management or agile development  
  • Expertise in vertical business/domain knowledge is advantage  

Knowledge & Skills

  • Able to map and document business processes, requirement elicitation and documentation 
  • Able to work effectively both independently and as part of team 
  • Able to work effectively under pressure and flexible time  
  • Able to communicate with business and technical teams 
  • BA Fundamental  
  • Good communication and presentation skills in both Thai and English 
  • Great communication and negotiation skills 
  • Problem analysis, critical thinking and problem-solving 
  • Time management and organizational skill 


  • Self-Management  
  • Result-oriented 
  • Good in teamwork and collaboration  
  • Positive attitude 
  • Fast-learner and resilience  

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