Business Analyst (Specialist)
Job Summary

We are looking for a business analyst for Digital Platform implementation who responsible for feasibility study, requirements gathering, gaps and risks analysis, to-be end to end process workflow designing, legacy system integration, exceptional cases handling and also complying with BOT guidelines, regulation and SCB banking procedure. The specialist’s main role is to understand the business processes and procedures (how the business works), to identify areas of improvement (problem areas), and to work with the business stakeholders to identify suitable solutions. If the solution involves the development or modification of information systems, The specialist is also responsible to gather, analyze, and document the business requirements which must be fulfilled by the software.

Job Responsibilities
  • Organize effective meeting with stakeholders to define business scenarios, business logic and related system following the digital product requirements designed by Product Owner
  • Works with the business to explore the opportunities or pain points for operation improvement.
  • Understand and determine business need and identify impact of business changes and also lead business solution following by existing system
  • Provide the end to end solution analysis by identifying business need, business constraints, business impacts and new opportunities which may have in the future
  • Create and maintain business requirements document including business end to end workflow and data flow diagram which can be understandable by business and technical team
  • Complete data fields mapping and API specification which can be hands-on to Solution Architect team
  • Ensure that all requirements are complied with applicable standard, BOT regulations and internal regulations
  • Providing and supporting when test team and related team as required and produce the system documentation and user manuals.
  • Recommend solution by comparing advantages and disadvantages of customer journey and solution alternatives
Knowledge, Skills and Competency
  • Bachelor degree or Master degree in MBA, Computer Science, MIS, Computer Engineering or related fields
  • At least 5 years of experience in role of Business Analyst or System Analyst (Experience in Banking, Internet/Mobile Banking/Corp implementation is preferred)
  • Experience in developing business process maps and formal requirements documentation such as business requirements document
  • Strong problem solving and analytical skills combined with an ability to communicate with more technical IT teams or related parties
  • Solving business problems as required
  • Good communication and presentation skills in both Thai and English
  • Great communication and negotiation skills, vertical business/domain knowledge, ability to map and document business processes, requirements elicitation and documentation.
  • Able to involving in the designing and modification of the business system.
  • Ability to work effectively both independently and as part of a team
  • Able to work under pressure and flexible time
  • Expertise in business role and Coaches, counsels team’s members.
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