Senior Product Designer
Job Summary

As a Senior Product Designer, you will help SCB design and deliver leading and innovative user experiences across our digital product platforms. You will work closely with multidisciplinary teams of designers, product managers, product owners, developers, and engineers in a collaborative agile environment. The Product Designer is directly responsible for leading the product requirement’s end to end design process from conducting discovery research, interpreting data to drive design, creating customer journeys, designing low to hi-fidelity wireframes, and crafting beautiful UIs and Design Systems. Your role will enable taking concepts forward and bringing them to life while championing the value that design can bring to the customers and the business.

Job Responsibilities

UX strategy

  • Collaborate with product manager to complete the pre-concept for the entire project, brainstorming, and basic planning
  • Approach things systemically and are a natural at zooming out to see the big picture, then diving in to nail the important details
  • Maintain the integrity of a product across a large organization

User research

  • Develop user research plans, conduct research, analyze data/statistics, generate insights that both evaluate designs, and reveal opportunities to support the product strategy/direction, as well as solving users’ pain points
  • Communicate research results and propose practical and creative suggestions through written reports and in-person presentations
  • Recommend the right research methods, including when and how to apply them during the product development process
  • Manage relationship with external research partners
  • Keep up with the latest User Research knowledge, technology, and best practices

UX design and usability evaluation

  • Can lead a design squad in the delivery of projects, defining project scope, goals, and deliverables in collaboration with key stakeholders.
  • Co-work with product owner to generate user stories, personas, customer journeys, and flows for all service touch-points
  • Craft wireframes, interaction models, information architecture, writing guideline, and other supporting elements
  • Conduct usability tests and design evaluation

Visual design

  • Conceptualize original ideas that bring simplicity, user friendliness, and delight to complex design while align with product branding
  • Craft high-fidelity visual design across all stages, from concept ideation, moodboards, prototypes, to delivery for development
  • Lead the definition and creation of a flexible, coherent design systems and component libraries
  • Consistently create and elevate brilliant design thinking within the wider business
  • Up-to-date with the latest UI trends, techniques, and technologies
Knowledge, Skills and Competency
  • Degree in Human-Computer Interaction (HCI), Psychology, Social Science, Information Science, Visual Design, Interaction Design or related disciplines, or 3-4 years working in UX/UI design, user research or applied product research.
  • Can apply user-centered design methodologies in concepting, to ideation, and iterative prototyping.
  • Can lead the design delivery process of feature requirements with quality and timeliness.
  • Strong communication skills, both written and oral, able to articulate and defend design decisions in Thai, and English.
  • Demonstrate an outstanding body of work throughout portfolio, showcasing overall process, deliverables and personal contributions.
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