Agentic AI for regulated industries

AI in action.Scalableproduction.

Building an AI agent can now be easy. Deploying it at enterprise scale is where most projects stall. SCB TechX provides the end-to-end consultation service to move from concept to secure and scalable production.

THE PRODUCTION GAP

Easy to demo. Hard to run in production.

Building a proof of concept takes hours. Operating AI agents within live enterprise infrastructure is always a challenge that requires structural readiness, security, and governance.

PilotWorks in a demo

WHERE PROJECTS STALL

  1. WHAT STOPS IT: Every use case is built from scratch

    Without reusable AI architecture, every new deployment duplicates cost and effort.

    WHAT SOLVES IT: Workflow (not in place)

  2. WHAT STOPS IT: The Agent lacks business context

    Agents require clear business definitions to ensure operational accuracy.

    WHAT SOLVES IT: Semantic Layer (not in place)

  3. WHAT STOPS IT: Risk, governance and compliance barriers

    Audit logs track activity, but governance requires control. Enterprise platforms define agent boundaries before execution.

    WHAT SOLVES IT: Governance (not in place)

  4. WHAT STOPS IT: Uncontrolled costs and low ROI visibility

    Model costs rise rapidly without financial tracking per execution step.

    WHAT SOLVES IT: FinOps (not in place)

ProductionRuns the business

OUR SERVICE

The complete Agentic AI service for the enterprise

The four pillars to deploy AI Agents from pilot to production and maintain long-term operations.

ACT

GOVERN

SCALE

03 GOVERN

Governance

Built-in control: enable autonomous AI agents without losing oversight

  • Model guardrails: apply configurable safeguards against harmful content, sensitive data exposure, prompt attacks, restricted topics, and inappropriate model use.
  • Policy before action: define what agents may access, decide, and execute, with policies enforced before every step
  • Human approval: automatically pause high-risk actions for the right approver, while allowing low-risk actions to proceed
  • Auditability: capture every policy decision, agent action, approval, and execution outcome
  • Data boundaries: ensure agents access only authorized environments, systems, data, and permitted fields, helping prevent unintended cross-boundary access

SolvesScale agent autonomy with confidence—without sacrificing security, compliance, accountability, or human oversight

INDUSTRY SUPPORT

AI support across industries

Explore how AI Agents support business operations across different industries and use cases.

  • Banking

    Card dispute handling

    The agent
    Reads the dispute, checks the transaction and policy, opens the case and drafts the reply.
    Governed
    Refunds above the limit need a supervisor's approval. Customer data stays in the bank's systems.

    Components used

    • Workflow
    • Semantic Layer
    • Governance
  • Insurance

    Motor claims first notice of loss

    The agent
    Takes the claim from chat or email, reads the photos and documents, checks policy coverage and opens the claim with a suggested reserve.
    Governed
    Claim above the auto-approve limit or flagged for fraud go to a claims handler. Personal and medical data stays in the insurer’s systems.

    Components used

    • Workflow
    • Semantic Layer
    • Governance
  • Lending

    Personal loan application review

    The agent
    Collects the application and documents, reads payslips and bank statements, checks the credit bureau report against lending policy and prepares the credit memo with a suggested limit.
    Governed
    Final credit decisions and any policy exception go to a credit officer. Bureau and income data stay in the lender's systems.

    Components used

    • Workflow
    • Semantic Layer
    • Governance
  • Wealth

    Investment suitability check

    The agent
    Reads the client's order, checks their risk profile, the product's risk level and concentration limits, then sends the order on for execution or explains the mismatch to the client.
    Governed
    Orders outside the client's risk profile need a relationship manager's sign-off and a recorded client acknowledgement. Portfolio data stays in the firm's systems.

    Components used

    • Workflow
    • Semantic Layer
    • Governance

SCB TECHX, THE TRUSTED AI CONSULTANT

Built for regulated industries

Originating from a legacy of strict enterprise governance, SCB TechX inherently understand security, auditability, and enterprise scalability, which form the foundation of our expertise.

  1. Proven financial infrastructure

    Experience delivering technology solutions within one of Southeast Asia's leading financial ecosystems.

  2. Enterprise-scale operations

    Deploy and manage live Agentic AI systems at scale, bridging the gap between initial concepts and core operations.

  3. Compliance-first architecture

    Regulatory, security, and governance controls are embedded into every system architecture from day one.

  4. Flexible deployment

    Deploy on a preferred cloud environment or on-premises.

Certificates of security excellence

International awards granted by British Standards Institute (BSI)

  • ISO/IEC 27001:2022 certificationSecurity Management System (ISMS)

    Strict compliance regarding data security in cloud platforms, unauthorized access prevention, and Software-as-a-Service (SaaS) risk management.

  • CSA STAR v4.0 Level 2 certificationCloud security

    Cloud security, reliability, and risk management at the highest international standards.

TECHNOLOGY PARTNERS

  • Claude Partner Network — Certified Services Partner
  • AWS
  • Huawei Cloud
  • i-Sprint
  • Mambu
  • Microsoft
  • Salesforce
  • Zoral

SCB TECHX, THE TRUSTED AI CONSULTANT

Ready to explore enterprise AI?

Evaluating the very first use case or scaling AI across the organization, SCB TechX is ready as a consultant who helps identify the capabilities, governance, and operating model required for success.

Consult the experts

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