AutoX’s Background

Auto X Co., Ltd. (AutoX) is a subsidiary of the SCBX Group, dedicated to alleviating financial burdens for Thais, particularly those underserved by the financial system. Through its car title loan service under the brand “Ngern Chaiyo,” AutoX adheres to three core principles: “Understanding – Accessibility – Reliability.” These principles set it apart and enhance its competitiveness. AutoX strictly follows the Bank of Thailand’s policy on responsible and fair lending. With over 2,013 branches nationwide, AutoX has expanded credit access to more than 310,000 Thais.

AutoX’s Challenges and Reasons for Choosing SCB TechX’s DOPA Gateway ServiceMany of AutoX’s customers have limited access to technology, making face-to-face applications at branches with collateral a necessity. The primary document for identity verification (eKYC) is the national ID card. AutoX selected SCB TechX’s DOPA Gateway service due to SCB TechX’s reputation for providing reliable digital solutions to leading Thai companies. The DOPA Gateway service verifies the accuracy of data from customers’ national ID cards against the Department of Provincial Administration (DOPA) database, ensuring the ID card is neither expired, spoofed, nor forged.

Results After Using the Service
The DOPA Gateway service streamlines the process for AutoX branch officers to verify customers’ ID card information, effectively screening out fake and expired IDs. This ensures that the ID card presented is genuine and belongs to the customer, with accurate information that can be used in the subsequent loan consideration process.

📌 If you are interested in SCB TechX’s eKYC Solutions, please contact our team of experts at:
Email 👉 contact@scbtechx.io
Website 👉 https://scbtechx.io/services-products/ekyc/