The Background of Kaidee
Kaidee is an online shopping platform in Thailand that has been operating for over a decade, offering services through both its website and mobile application. With more than three million active monthly users, Kaidee serves as a dynamic marketplace where buyers and sellers can trade new and pre-owned products. The platform features a vast array of items across various categories, including real estate, cars, motorcycles, mobile phones, amulets, agricultural products, furniture, sports equipment, and more. Essentially, Kaidee offers a one-stop-shop experience where users can find almost anything they need.
Kaidee’s Challenges and Reasons for Choosing SCB TechX’s eKYC ServiceFraud is a significant issue in the online marketplace industry, and Kaidee’s experience is no exception. The platform, like many others, faces the challenge of scams that circumvent identification and verification processes, affecting both buyers and sellers. To mitigate these issues, Kaidee sought an advanced system to closely monitor and verify the identities of its users.
Although Kaidee had an existing eKYC system, it was primarily focused on the submission of personal information and identity verification documents, which allowed criminals to exploit it by providing false information or forged documents. To enhance security and build greater trust among its users, Kaidee decided to collaborate with SCB TechX, a reputable digital technology expert known for its robust security solutions.
Both Kaidee and SCB TechX agreed that the most effective service to address this issue was the implementation of Liveness + OCR technology. This service ensures that the user and the person on the ID card are the same by instantly converting a photo of a user’s ID card into digital information, thereby reducing the potential for forgery, and streamlining the information entry process.
Results After Implementing the Service
Kaidee places a high value on safety and reliability. Since partnering with SCB TechX to enhance their eKYC system with Liveness + OCR technology, Kaidee has significantly reduced the number of counterfeit accounts more than 50%. This improvement has increased trust among both sellers and buyers, as the advanced security measures make it more difficult for fraudsters to impersonate others. Currently, Kaidee performs tens of thousands of eKYC identity verifications per month, a number that continues to grow, thereby fostering greater trust and confidence in the platform.
If you are interested in SCB TechX’s eKYC solution, we have specialists to advise and help you assess your company’s system readiness. Please contact us at :
Email contact@scbtechx.io
Website https://scbtechx.io/th/services-products/ekyc/
