As part of its Loan Processing System (LPS) optimization initiative, the Bank for Agriculture and Agricultural Cooperatives (BAAC) and TechXPlattnera working groups, comprising SCB TechX, an SCBX Group company specializing in digital technology, and leading IT solution provider Platt Nera Co., Ltd., have joined forces to upgrade BAAC’s credit process. The project aims to modernize BAAC’s credit and collateral management system so that it can support the credit process in a comprehensive and efficient manner to increase the quality of its credit services.
Speaking about the collaboration, Bank for Agriculture and Agricultural Cooperatives Senior Executive Vice President Pongphun Jongrak said, “BAAC is committed to being a financial hub for the agricultural and rural sectors, with the goal of supporting the growth of the fundamental economy through a customer-centric approach. Therefore, the Loan Processing System (LPS) Development and Optimization Project has been launched. BAAC is excited to collaborate with leading partners to develop more efficient credit and collateral management systems using digital technology, thereby supporting a comprehensive and efficient credit process aimed at enhancing credit quality, mitigating credit risk, and expanding customer access to financial products. The development will also improve the Bank’s service capabilities, allowing it to realize its objective of being a sustainable bank for rural development.”
SCB TechX Co., Ltd., Chief Product Officer (CPO) Pavarej Hwangdee noted, “As an SCBX Group company specializing in digital technology, SCB TechX is committed to assisting businesses in creating a positive customer experience and developing innovations. SCB TechX has amassed expertise in establishing technology infrastructure for the country’s largest commercial banks and plays a vital role in propelling banks into the digital transformation age, in addition to having professional staff with in-depth knowledge of complicated credit and back-end systems. Through this partnership, we have developed and optimized the credit system to improve BAAC’s credit and collateral services so that they can operate more efficiently, quickly, and precisely. SCB TechX is constantly striving to bring digital technology to the development of new services to meet the needs of modern customers.”
Platt Nera Co., Ltd. Executive Director Wison Archadechopon stated that, “As the country’s preeminent IT solution providers, Platt Nera is delighted to be working with SCB TechX to develop and optimize the credit system for BAAC, which will allow them to better serve their customers. Our team, with extensive expertise and in-depth knowledge of IT systems, along with more than fifteen years of collaboration with BAAC, will contribute to enhancing service levels to achieve greater customer satisfaction in the digital age. We are confident in the potential of our partnership to accomplish its defined objectives and goals.”